TERMS & CONDITIONS
Olimpio Class Transfers LTD reserves the right to revise any of the terms and conditions stated here and will come into effect 1 hour after posting. A quote on a journey will be valid until 24 hours after the issue there of. These Terms & Conditions apply whether a contract has been made verbally or in writing. The hirer is responsible for the actions and decisions of all passengers on board including and additional costs incurred in performing the contract whether or not they actually travel with the party.
By using this site you signify your acceptance to these Terms of use; Please read carefully.
If you do not agree with any of the terms of use below, please do not use this site. Olimpio Class Transfers Ltd reserves the right, at any time to modify, after or update these terms of use. You agree to be bound by such modifications and updates. All material on this site, including example images, illustrations,
promotions, is protected by copyrights which are owned and controlled by olimpioclasstransfers.com. Material from olimpioclasstransfers.com may not be copied, reproduced, posted or distributed in any way. If you are dissatisfied with our site, or any materials on the site, your sole and exclusive remedy is to discontinue using our website. Low cost minicab cannot be held responsible for any loss in financial professional missed flight, trains due to the Private Hire Vehicle not arriving at the pick up or drop off address at the booked time due to adverse weather traffic conditions or road traffic accidents as well as road closures or been given incorrect booking information by the customer. Also car breakdown due to excessive use of vehicles. If this does occur the customer has the opportunity to wait and another vehicle would be sent out as soon as possible or a full refund could be asked for which would be given to you.
Any booking made by credit/debit card all charges are included. No reservation is considered as accepted until confirmed by email and the passenger has been issued with a reference number.
Olimpioclasstransfers.com not guarantee the price will be the same if the reservation are made by passenger for more than 12 months to date of the journey.
An additional surcharge of 75% on the prices listed on this site will be added on the following dates:
24, 31 of December as well as 100% on the 25 and 26 of December also 01 of January.
There may be an additional charge if the passenger has to make a stop on the way of the journey or any other diversion on the way. The drivers are competent and have a good working knowledge of London and strive to take the shortest possible route on that specific day. If on the way the passenger suddenly needs to make a stop or there is optional extras they would like to take that was not booked in advance then it is up to the discretion of the driver to see if it is possible to comply with the request , they might need to pay cash for it and sign with the driver.
We do monitor the flight for any delays and there will be no extra cost to the passenger if the flight has been delayed. If the passenger misses the flight coming into one of the UK Airports, the passenger has to call us immediately and there will be no extra cost involved if the passenger calls at least two hours before the scheduled arrival of that flight.
A reservation may only be altered or cancelled with the permission of the company. It has to be done in writing (preferably email) or by phone.
DELIVERY
All payments can be made in cash to the driver or credit/debit card over the internet/invoice . In the case of credit/debit card your card will be charged before or on the day of the journey. Cash booking you may pay the driver.
All cars are non-smoking, drinking, and eating unless otherwise agreed by the company.
If we pick up from UK address, the driver will wait up and till 15 min. after the time the booking was made for. If we are unable to make contact with the passenger, we will pull the driver away and the passenger will be responsible for the full cost. At the Airport the driver will go 15 minutes after flights is lended.
The driver will wait at the information desk in the Arrivals terminal. If the passenger has been waiting at the information desk of the airport and fails to make contact with the driver, the passenger should call the company so as to arrange how to meet. Passenger should not just leave the airport without letting the company know as this will be regarded as a no show.
The company reserves the right to make use of sub contractors to provide the service to the passengers. These sub-contractors will be able to provide a high quality of service and will be licenced by the Public Carriage Office Transport for London. Prices of journey also depend on the size of the vehicle. The driver will have the right to refuse any passenger who has excess luggage, which would result in the car being unsafe while in transit. The passenger has to make sure that the correct sized vehicle is booked according to the guidelines set out and to notify us of any excess luggage. The driver will kindly assist you to load your luggage if you prefer, but is not responsible for any damages to passengers luggages.
Cancelling before receiving a Confirmation Notice
You may cancel your order for the
Services at any time prior to receiving a Confirmation Notice from us so long as you contact us in writing. You can send us a cancellation notice by sending an email to nog66jo@gmail.com or a letter to 19 Hungerford Avenue - Slough - SL2 1LH. Your cancellation notice must quote your name, address, the name or a description of the Services and your order reference number.
Cancellation after receiving a Confirmation Notice
You are entitled to cancel your Contract and obtain a refund within 7 working days from the date of the Confirmation Notice. However, you will no longer have a right to cancel if, with your agreement, we have already commenced providing the Services to you before this period of time expires. We shall be deemed to have already commenced providing the Services, in circumstances where you have already downloaded products or materials that we made available to you, from the Website.
In addition following cancellation charges will be added if ,
- Notified of cancellation more than 6 hours before scheduled hire - 50% cancellation charge
&
- If notified of cancellation between 2 and 6 hours’ before scheduled
hire - A 100% cancellation charge
Processing refunds
We will notify you about your refund via email within a reasonable period of time. We will usually process a refund as soon as possible and, in any case, within 7 days of the day we confirmed to you via email that you are entitled to a refund. Refunds will be made by crediting the payment card or electronic payment account you used to purchase the Services.
COMPLAINTS
If you have a comment, concern or complaint about any Services you have purchased from us, please contact us via email at nog66jo@gmail.com or by post at 19 Hungerford Avenue - Slough - SL2 1LH.
PRIVACY POLICY
In order to monitor and improve customer service, we sometimes record telephone calls.
We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998 (as amended).
You can find full details of our Privacy Policy on the Website.
How to contact us
Olimpio Class Transfers Limited, registered number: 09103385
Registered office/Address: 19 Hungerford Avenue, Slough, Berkshire, SL2 1LH
Telephone: (+44) 07454 240149
Email Address: info@olimpioclasstransfers.com